TUI | Book Holidays and Travel

4.6
84K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Welcome to the TUI Travel Agency & Air Travel App.

🛫 Whether it’s air travel or other transportation, hotels, cruises or other accommodation, TUI has you covered. We go above and beyond your average air travel agency. With TUI’s holiday planner, you can discover hotels, cruises, flights & low cost holidays in locations all over the world. Whether you want to fly away to Niagara Falls, air travel to Tenerife, or simply book a getaway staycation, with TUI you’re covered. Stay updated with real-time flight tracking, weather forecasts, vacation offers and a holiday countdown. If you love holidays as much as we do, TUI is the go-to travel agency app to book hotels, cruises, air travel, manage flight bookings & plan your holiday extras.

Enjoy direct 24/7 support through our chat feature, so you can stay up to date with anything related to your flights or hotel while you travel.

TUI puts your holiday air travel agency expert in your hands. Love holidays in the sun or a winter getaway vacation? You can browse our full collection of hotels and flights with tailored holiday trip planning, and heaps of air travel tourism destination info and local gems for the perfect holiday adventure. You can keep up to date with your holiday with our tailored app offering a holiday countdown, resort weather forecasts and a flight tracker, too. Plus, you’ve got access to our full range of TUI experiences – from island-hopping excursions & getaways to walking guided tours around popular tourist attractions. And, you’ve got direct contact with us whilst you’re on holiday – the chat feature is available around the clock, 365 days a year.

Key Features:
Browse & Book: Explore and book hotels and accommodations, transportation, cruises, tailored experience and adventures. Filter and save your favourites. You can even add your flight, hotel or cruise booking to the app using your unique booking reference.
Stay Updated: Holiday countdown, weather forecasts, and flight status.
Unique Experiences: Search and book TUI experiences directly from TUI.
24/7 Support: Contact our team anytime via chat.

Holiday Extras:
✈️Travel Checklist: Air travel just got easier; ensure you’re ready with our packing and air travel tips before you travel.
✈️Digital Boarding Passes: Download and store passes for most flights.
✈️Transfer Information: Track your coach and get return transfer details.
✈️Select Your Seat: Upgrade your flight with Premium Seating.
✈️Order Travel Money: Make sure you are ready with the right currency for your trip.
✈️Airport & Hotel Parking: Book parking ahead of time so you don’t have to worry about your car.

Note: Crystal Ski is not available in the app.
Updated on
May 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
80.8K reviews
Daniel Saville
April 25, 2024
Absolutely abysmal App. Fails to load anything most of the time. "Oops, something went wrong". Rarely able to even select a trip from your list and you might as well give up trying to load any details about it as all you'll get is a "logging in" message and then a blank screen. So far, this app has failed to do absolutely anything useful whatsoever, whereas the tui website works well and is a pleasure to use in comparison.
215 people found this review helpful
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Pete Evans
July 1, 2022
I'm torn about this. It's great for up to date info about your flights and transfers. It's a handy place to store your Covid passport etc. I used it to purchase an excursion and it was nice to have 10% off by booking through the App. However, even after booking and paying for the excursion, I was constantly sent "are you still interested?" type messages about the trip. I needed help with something and got a generic "Sorry, we're busy" message, so don't expect live help. It's not quite there yet.
51 people found this review helpful
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Paul Campbell
September 7, 2021
Would give it zero if I could. App isn't well designed, advertising offers and discounts which cannot be redeemed at the checkout. Tui customer service is slow to respond and couldn't do anything to help. No substitute for a rep in resort - though clearly that is their plan. Not seen any of their staff since leaving the plane (even to sort transfer). They don't even have a folder or guidebook at our hotel. Have been a Tui/Thompson customer for many years, but will look elsewhere in future.
99 people found this review helpful
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What’s new

Various bug fixes and performance improvements to make your TUI app experience even better.