
Matthew Partridge
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The barcode scanner always says it was installed from an unknown source, but I installed from Google Play through the link in the Auth app. Update: thanks for the response SAP. I found out it was due to the app having been coded for older Android versions. I had to install on my old phone to get it working. It would be nice if it worked on the latest Android though.
6 people found this review helpful
Thanks for letting us know about this. We’re sorry that your experience didn’t meet your expectations. We always strive to do better and improve our product.

Hui Yi Lau
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I change to new phone so I installed this apps to new phone. After I click scan QR button, it link to download bar code scanner apps but the apps not workable because it pop up messages "only support old android"☹️. I manually key in the secret key to log in, in order to get the passcode unfortunately the passcode always not able to use. System keep on pop up passcode error. Finally I force to use back my old phone which is broken and not safe to use😭
8 people found this review helpful

Winson Wong
During setup until the step to add account, it required to install barcode scanner app, after install the app it recommended and other scanner app from google play store, but still keep appearing "Barcode Scanner" application has invalid signature. Please reinstall it from a verified store. Kindly advise
2 people found this review helpful
Dear Winson Wong, thank you so much for reaching out to us and sharing your specific case. We will review it. Stay tuned!