
Jamie King
- Flag inappropriate
- Show review history
Latest security measures mean you cannot access your account on mobile or via desktop. Even singpass doesn't work. Seriously rubbish as it doesn't even tell you which apps it thinks are a threat. If I have no access then I go somewhere else , simple. And of course I have none of the apps you mention to delete. It's going to be easier to just get a new bank account
2 people found this review helpful
Oversea-Chinese Banking Corporation Limited
October 4, 2024
Hi,
You will need to delete these apps to access our Mobile Banking App, if you have it on your device:
DroidVNC
Fake GPS
Baidu IME for Xiaomi
If you still face issues, and have the TikTok app installed, do delete and reinstall it from the official Play Store.
Please PM us at www.www.facebook.com/ocbcbank if you require further assistance.
^DG

KELVIN LAM
- Flag inappropriate
- Show review history
If there's option to give 0 star, I will select as the app can't work. Can't load because it detected "remote administrative tool" which I don't have one on my phone. Such pain. Counterproductive. All my apps are downloaded through Google store and no 3rd party app. The words, "remote administrative tool" is just a string of words to display, "..." knows what are the parameters the programmer has used to search what and return this message?
17 people found this review helpful
Oversea-Chinese Banking Corporation Limited
October 4, 2024
Hi,
You will need to delete these apps to access our Mobile Banking App, if you have it on your device:
DroidVNC
Fake GPS
Baidu IME for Xiaomi
If you still face issues, and have the TikTok app installed, do delete and reinstall it from the official Play Store.
Please PM us at www.www.facebook.com/ocbcbank if you require further assistance.
^DG

Annamalai Ramasamy
- Flag inappropriate
- Show review history
The screen size of the app is big for Android that it does all the way until the top notification panel, hence I am not able to click on any of the icon which is on the top such as "logout" " back button" etc. It's quite annoying, hope they fix it soon. I changed the font size as well, still does not work.
1 person found this review helpful
Oversea-Chinese Banking Corporation Limited
April 7, 2025
Hi Annamalai Ramasamy. Can you try to reduce your mobile font size, and attempt the login again. Thank you ^Sh