
A Google user
Truly awful. We can't book seats together. None of the payment methods work (PayPal wasn't available). No error message, just dumped back onto the search page. App looks like it was designed by a 5 year old and behaves like one too. Strange navigation choices. Maybe test it with real people rather than let the devs do what they think is right.
23 people found this review helpful

Christine L.
This app has design flaws. First, you can't add your boarding pass to your wallet so increases inconvenience. Biggest flaw is the boarding pass in the app itself, you can actually view previous boarding passes with the QR code which is incredibly confusing as it won't show a date and expired or used ones should be greyed out. Not impressed with the app at all.
7 people found this review helpful

Steve Holme
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New to eurowings and so far not that impressed. It seems the PayPal integration is broken. I ended up paying directly by credit card and that itself was very clunky. For example why ask for the card type when this can be deduced from the credit card number. Update: Two out of my four flights cancelled due to COVID-19. Followed refund link in the emails. Website said to allow 7 days. Still no refund 6 weeks on. Have contacted customer service - no reply apart from the automated responses!
16 people found this review helpful