
Erkan Ersoy
I like the routing of this app, far superior than Waze or Google maps, in my opinion. However, TomTom appears to be really slow at updating road changes eg. Speed limits, road closures, roads where permits are required etc. it has got me into trouble on numerous occasions where it has asked me to enter roads that are for permit holders only.....really poor show. These do not appear to be an issue with Waze etc so I cannot understand why a paid service offers a poorer service than a free app
24 people found this review helpful
TomTom International BV
December 24, 2024
Hi Erkan, we appreciate you taking the time to review us. We welcome your feedback and truly appreciate it. We'll definitely share it with our team and consider it for future improvements. Thanks. ^Nikita

Brian Merritt
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Well after 1 year absence there has literally been nothing improved. Uk Serena still sounds drunk (mispronounce words like road!), still no trip duration when choosing routes, AA my places still not pageable, and route bar not clickable, traffic clears and reappears. I can go on. Not worth paying any money for this. Update - Using Google to find a place, and share location gives me an option to share to Amigo which is great, but there is no option to share to this app?! What are you guys doing?!
22 people found this review helpful
TomTom International BV
January 2, 2025
Hi Brian, Thanks for your detailed feedback. We're really sorry to hear about your experience and can definitely understand your point. We're constantly working to improve, and your comments help us focus on what needs attention. Please stay tuned for updates. ^Nikita

B B
Have experienced about two frustrating months with this app, particularly due to the voice guidance only working intermittently, and tried everything to rectify the problem. However with a simple fix, after a lot of experimentation, it now works perfectly every time. Solution: Open the app, tap the three lines (bottom left of screen), scroll to Settings, tap Sounds & Warnings, tap Audio Output, select Ring Chanel, restart your device then open the app again. Should be good to go now 🤞
TomTom International BV
May 7, 2025
Hi B B, Thank you so much for sharing your experience, and we truly appreciate you finding a solution. We’re sorry for the frustration with the voice guidance, but we’re happy to hear the fix worked! Your tip will help others, and we’ll continue working on improving the app. Feel free to reach out if you need further assistance! ^Noor