
Abdul Kayum Kalim
Generally it's quite quick to use. But after the latest update the app keeps crashing (even after restarting phone, reinstalling, re-enrolling)! Local UBS IT support said it's a known issue for OnePlus phones and the temp workaround is: remove location permission for MobilePass app or just turn off GPS to make the app work. That did the trick.
10 people found this review helpful

Hao Truong
Bad fingerprint reader causes me to reinstall the app and get vouch codes regularly. Device pixel 7 Phone thinks it's a failed and tries again and again within split seconds. This will result in too many failed attempts and blockage of account before I even had the time to lift my finger. A delay has to be built in to avoid that or a restart or the process before it just blocks the account. We (me and my team) are wasting time with reinstallation and vouch codes....
14 people found this review helpful

S M
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0/10 So the reason this cheaply made app crashes on the biometrics side is to do with the phone make. It's stable on iphones but not other makes. My pixel phone biometrics are not very compatible with the app which is not my phone's fault it just means the app is poorly made since it claims to be Android compatible. The other reason and no one tells you is you may need specific zone vouch keys at times so it's not enough to get these vouch keys you also need to have them from the right people.
4 people found this review helpful