Debenhams Credit Card

Name: Debenhams Credit Card
Availability: InStock
Rating: 4.659793853759766 (7763 reviews)
Author: NewDay Ltd

NewDay Ltd

4.7

7.76K reviews

100K+

Downloads

PEGI 3

About this app

Manage your account anywhere, anytime, with our secure mobile app. Free to download now, we have lots of features to enable you to manage your account easily:

- View your latest balance and available credit limit
- View your latest transactions, including transactions that are still pending
- Make a payment on your account
- Set up or manage your Direct Debit
- Manage your statement preferences
- Update your contact details
- Get in contact with us and view our FAQs

Registered for Online Account Manager already?

If you’re registered for Online Account Manager already then you’ll be able to use these details to login. No need to re-register!

Not Registered for Online Account Manger?

If you’re not registered for Online Account Manager then no problem! Download the app and click ‘Register for Online Account Manager’. You’ll need the following details to hand:

- Last name
- Date of birth
- Postcode
- Your card details OR your account number

Updated on

1 May 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App activity and App info and performance

This app may collect these data types

Personal info, Financial info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.7

7.47K reviews

A Google user

5 November 2019

This is a nice app to use with nice clear figures of what the current balance is, what the limit is, and how much you have available to spend. The home screen is nice and clear with just the information you really need. I would give it 5 stars, but it really concerns me that there is no requirement to log in each time, it just opens straight up to the home page. I know this isn't a banking app and I can't send money else where through it (only pay off my balance) but I still don't like the fact that someone who has managed to unlock the phone has no further requirement to unlock this app, which it includes financial information. I use a third party app to add a pin number requirement before this app opens so I'm comfortable having it on my phone, but this app should really require a pin or other means of confirming the user before it opens.

30 people found this review helpful

NewDay Ltd

5 November 2019

Hi Rosie, to log-in you can set up the app to log-in with your username, password and six-digit passcode or for fingerprint log-in. Both options have been thoroughly reviewed to ensure that the options are safe and secure. If you have any further issues setting up the log-in options, please contact our Customer Service Team who can help - Jenny

Penny Lee

16 October 2023

Doesn't work...I'm just getting a white screen when I open the app...nothing else after the loader has finished spinning...really poor experience... Cannot second factor on online spend because no approval message is received...can't login, no matter what I try ...tried updating...tried uninstall and reinstall...but the behaviour is the same...surely you update the app regularly? How is it that since my first review till now it hasn't changed? Same behaviour....so frustrating!

4 people found this review helpful

NewDay Ltd

17 October 2023

Hi Penny, I'm really sorry to hear this. I can understand that this must be a frustrating experience. So that we can look into this further, please give us a call on 0333 220 2519. An associate will be happy to help you get back online. Lines are open Monday-Friday: 9am - 6pm and Saturdays: 9am - 4pm. Thank you and all the best - Leigh

A Google user

6 November 2019

Extremely buggy. Payments don't always work. If you make 3 incorrect payments weird security rules would then lock you out from paying until next month. The lock is also permanent so you'll not be able to pay over the phone either. To clarify incorrect payments will happen if the system messes up. In my case a card I used before successfully wasn't recognised or saved correctly. Amazingly bad customer experience. Edit after response: Of course I have contacted your customer service. No help.

23 people found this review helpful

NewDay Ltd

6 November 2019

Hi there Barbara! Thanks for adding this to review. The next step would be to contact our Customer Service Team to discuss this further. It is regrettable that you found your previous discussions to be unhelpful. When you contact us, please advise us of more details so that we can review this - Jenny