Sciensus Intouch

4.5
17.8K reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

The Sciensus Intouch app helps you manage your healthcare journey. Get notified when your prescription is ready and easily schedule your medication deliveries. With our medication reminders you will stay on top of your medication and never miss out again. The app’s simple interface and useful features puts you in control of your health and makes it easier to stay on top of your wellbeing.

How our app can help you

Track your prescription: Stay up to date on the progress of your prescription and get notified when it’s ready.

Clinician training visits: With the first medication delivery, eligible patients will be able to schedule clinician training visits to learn how to administer the medication. Choose a date that suits you in the app.

Manage your medication deliveries: Easily adjust your delivery preferences, add items like sharp bins or wipes and manage it all from your phone.

Live delivery tracking: Monitor your delivery in real-time with a live map showing your driver’s location and remaining stops.

Update delivery details: Modify your delivery time or address for upcoming deliveries – in case your plans change.

Medication reminders: Never forget a dose with customisable medication reminders. Snooze them if needed, mark when you’ve taken your medication and even add medications not supplied by Sciensus.

Injection site tracker: Record where you inject your medication to make it easier to keep track and help you choose a new site next time.

Pain & symptom diary: Consistent tracking of symptoms helps identifying patterns in pain severity and potential triggers. Download a report and share with healthcare professionals.

NHS approved: Our app has been approved by the NHS and meets the highest standards for clinical safety, data protection and accessibility.

Getting started with your medication deliveries:
1. Download the app and follow the steps to verify your account.
2. Book your next delivery as soon as your prescription is ready.
3. After confirming your order, you’ll get regular reminders about your delivery status, so you’ll never miss your delivery.

That’s it! You are set to receive your medication on chosen delivery date.
Updated on
May 8, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Health and fitness and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
17.2K reviews
David May
21 March 2025
It's difficult to review something than hasn't worked. I installed it on my phone but couldn't get past the login which told me I had entered the wrong code or it just returned me to the start. I uninstalled and restarted several times but each time was no different to the previous experiences. I'm still waiting to arrange the delivery which I've been told is ready! I didn't intend to give it any stars which is what it deserves but I'm unable to submit without at least one
5 people found this review helpful
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Sciensus
24 March 2025
Hi David, thank you for your feedback on our app. We take all feedback seriously and use it to make improvements. If you would like to talk to a member of our team about the issues you are experiencing, please contact ptcomms@sciensus.com with your name, date of birth and postcode. Thank you, Anne
Richard Girdler
17 March 2025
Not very impressed and very annoying app. Previous issue about not being able to book delivery were fixed after last review and due to data error. However what really annoys me is the insistence on updating the app EVERY time I use it. "Good news it is time to update your app" This is far from good news when I have to spend 10 minutes updating when I just want to check a delivery. "A new version is available" with option to update later like every other app would be better.
9 people found this review helpful
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Sciensus
4 December 2024
Hi Richard, We are sorry to read that you are having issues with our app. We would like to investigate what has gone wrong for you and rectify this. Please contact ptcomms@sciensus.com with you name, date of birth, postcode, and a reference to this post. Thank you, Anne
A
20 March 2025
I've been "using" this app since July 2024, and only managed to order one delivery through it at the very beginning. Since then the app is constantly broken - login button does nothing, or it takes you to enter your details and then either errors out or loops. This forces me to keep calling the company to get my deliveries. Not a trustworthy place to track your intake dates either. It's meant to be a helpful app, yet only causes problems.
5 people found this review helpful
Did you find this helpful?
Sciensus
24 March 2025
Hi A, thank you for your feedback on our app. We take all feedback seriously and use it to make improvements. If you would like to talk to a member of our team about the issues you are experiencing, please contact ptcomms@sciensus.com with your name, date of birth and postcode. Thank you, Anne

What's new

Experience an improved and more dependable service with our latest update, which includes performance upgrades and essential bug fixes.