3.9
42.5K reviews
Government
10M+
Downloads
Content rating
PEGI 3
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About this app

The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man.

You can also log in through the NHS website on a computer to use NHS App services.

Access NHS services
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Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more.

Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem.

Manage your health
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The NHS App gives you a convenient way to view your GP health record, including your test results.

You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision.

Receive messages
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You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages.

Manage services for other people
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You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery.

Log in securely
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The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services.

If your Android device supports fingerprint, face or iris recognition, you can use it to log in, every time you use the app.
Updated on
May 7, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and 4 others
This app may collect these data types
Personal info, Health and fitness and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
40.6K reviews
mick l
April 21, 2025
The app itself is straightforward for me to use, However, provision should be made where the user can send messages/requests straight through to a doctor, just the same as requesting repeat prescriptions, instead of having to phone and go through receptionists. It can get very frustrating just trying to get a receptionist to put a request through. If you argue, you're in trouble! I think that that would be very helpful to a lot people.
39 people found this review helpful
Did you find this helpful?
NHS Digital
April 22, 2025
Thanks for your feedback. We're keen to hear about your ideas for the NHS App and your suggestion is useful to help guide the app's development. For more information on future developments for the app: https://digital.nhs.uk/services/nhs-app/future-developments
Stephen Lewis
May 12, 2025
I have 2 suggestions for improvement. 1. Enable biometric log in. I find it easier to log on to any of my banking apps than this. All that select all the pictures of X nonsense! I usually fail at least once. 2. Enable a way of replying to GP messages. it's frustrating to have to search the web to find an email address for the surgery to let them know what I need to after receiving a message. Otherwise it's useful.
Did you find this helpful?
NHS Digital
May 14, 2025
Thank you for your review. If your device supports it, you can use your fingerprint to log in instead of a password and security code. For more information, https://www.nhs.uk/nhs-services/online-services/nhs-app/nhs-app-help-and-support/logging-in-to-the-nhs-app/
hannah joy
May 8, 2025
Never in my life have I known an app so difficult to set up and use. My mum recommended this after setting up and using no problem but they must have changed the process since as I've been asked after making the main account to send ID and record videos to actually use any of the features and after all that you still can't do anything on the app for 2 days! Not useful if you want to book appointments quickly.
5 people found this review helpful
Did you find this helpful?
NHS Digital
May 8, 2025
Thanks for your feedback. We're keen to hear about your ideas for the NHS App and your suggestion is useful to help guide the app's development. For more information on future developments for the app: https://digital.nhs.uk/services/nhs-app/future-developments

What’s new

• We’ve made accessibility and bug fixes
• An improved error page explains what to do when you cannot use the NHS App because we cannot find a GP surgery on your record