
Shadrack Ferran
The game is absolutely beautiful and actually realized that some heroes from this game are actually on HOK. But as a fan of Level Infinite I'm low-key disappointed because there is no any dedicated offline mode for players to train themselves and find the best hero for them to use. Can you please check into the offline mode please 🙏😘
32 people found this review helpful
Level Infinite
March 27, 2025
Hello Challenger, thank you for your review! Please note we have the Practice mode in the game that will allow to try new heroes or strategies. We don't need Offline mode for it. If you have any questions or comments, feel free to contact our Player Support team, they will be happy to provide further assistance.

A Google user
It was good when it was sword of kings. Sure, it had problems with matching but largely it was okay. But after update to AoV I got paired with silver when I am a plat. Until they fix these bugs I am not very happy with this. Update: gameplay is much improved now (increased to 3 stars) but theres still some work required to matching algorithm.. Update,: solo ranking match up algorithm sucks so bad. It was always bad but its getting worse
14 people found this review helpful
Level Infinite
August 13, 2017
Hi Challenger,
Thanks for the feedback.
We're sorry that you matched with a lower ranked player. We understand your frustration and apologise for any inconvenience.
Since you're of a higher rank please be aware that we can't guarantee for you to match with "Platinum" ranked players at all times.
Best Wishes,
Arena of Valor Customer Support

M Chowdhury
After 2 years 2nd time install and uninstall, (update reviews) , still so many bug in game. Matchmaking, heroes ability, and power poorly arrange. It's good that you will have lots of heroes but it's better to keep few heroes in balance. Like, one hero can kill you with one hit on the other hand ones can't even move your health a bit... And credibility bug also exists.
1 person found this review helpful
Level Infinite
August 31, 2017
Hi Mamun,
Thanks for the feedback in regards to not being able to access the game.
In order for us to investigate this further can you please provide us with the name of the current country you're located in, and what type of connection you're using through our Customer Service email: support@arenaofvalor.com
Best Wishes,
Arena of Valor